Internet user for quite a few years, I created a space to share from time to time some of my essays.
I pay a lot of attention to free software and more or less interested in everything related to technology.
On the professional side, I take care of Cloud infrastructures at Outscale and make sure that they are always up to date and healthy.
If you want to contact me, you can do it on Mastodon.
MEng in Project Management, 2017
BSc in VoIP, 2012
By collaborating closely with our customers’ IT department, I am in charge of the installation of their internal telephony infrastructure.
I also work with companies whose core business is customer relations and take care to optimize their call center and provide them with relevant indicators to drive their business.
Based on my experience, I advise prospects in pre-sales phase, I assist our partners by providing level 3 support on their projects and finally, I provide training on XiVO IPBX and its ecosystem.
Usual environment: Asterisk • XiVO • SIP • WebRTC • DECT • ISDN • QoS • vlan • lldp • 802.1x • Linux • Debian • API • Python • bash